Privacy Policy Effective Date: [01-08-2025]
Last Updated: [02-08-2025]

Your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website: www.heartexpertindore.com.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
When you fill out a contact form, book an appointment, or communicate with us, we may collect:

Name
Email address
Phone number
Location
Medical details you choose to share voluntarily

b. Non-Personal Information

We may also collect anonymous data such as:
Browser type
Device used
IP address
Pages visited
Time spent on site

2. How We Use Your Information

We may use your information to:
Respond to inquiries and appointment requests
Provide healthcare-related updates and services
Improve website content and performance
Ensure patient safety and communication
Comply with legal or medical obligations

3. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience. These are used to:

Remember user preferences
Analyze web traffic
Measure engagement

You may choose to disable cookies in your browser settings, but this may affect some functionality of the Website.

4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. Your information may be shared only when:

Required by law or government authorities
Necessary for medical referrals with your consent
Required to protect the health, safety, or rights of any individual

5. Third-Party Services

We may use third-party tools (e.g., Google Analytics, payment processors, hosting services) that may collect non-identifiable information. These providers are governed by their own privacy policies.

6. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have the right to:
Access your personal data

Correct inaccurate or outdated information
Request deletion of your data
Withdraw consent for communications
To exercise your rights, please contact us directly.

8. Children’s Privacy

This Website is not intended for use by children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Dr. Neelesh Damor

📧 Email: drneeleshclinic1@gmail.com
📞 Phone: +91-7828095165
📍 Address: Indore Madhya Pradesh